Most helpful reviews first
Kenmore - Buyer Beware!
We bought 2 Kenmore Stacked Washer/ Dryer units for our newly remodeled laundry room just 3 1/2 years ago. Both washers have both broken already and the repair company said it does not make sense to fix them but to buy new units and be sure to purchase the longest...Read more
Bought a Kenmore gas grill one year ago,kept it covered, cleaned and out of tbe weather. Opened it for the first time this season and all of the burners were broken and rusted away. Contacted sears and kenmore about warranty. They told me that nothing was warranty...Read more
DONT buy from Sears Home Services Kenmore ! After a month of contacting sears after my $1500, 2 year 10 month old refrigerator compressor went out (the ice maker went out after 5 months) and getting the run around and told I was getting a new fridge and then escalating...Read more
Kenmore - Washing machine is not working
Washing machine stop working, recently bought sensor I think is the main reason
I purchased a new Kenmore Elite appliances, I paid big bucks and it was a total waste of money. The dishwashers pump broke about 3 months after purchase and the racks are cheaply made. The cancel cycle doesnt work, so we have to run it completely before you can reload....Read more
We purchased a Kenmore refrigerator freezer two years ago and have had to have it repaired 15 times. The bottom freezer drawer handle has broken 3 times, the drawer itself had to be replaced, all of the rubber seals have broken down and had to be replaced, the...Read more
- Service technicians though many were from contractors
I didn't like
- Poor record keeping and communication between departments
- Time lost trying to deal with warranty
- Customer care
I purchased a bundle of appliances and after only two and half years the microwave diode is burnt out and the oven is giving two error codes for self clean and cooking. Terrible, not worth the value a consumer believes they are getting. DO NOT BUY THIS PRODUCT!...Read more
Two days ago my Kenmore elite convection microwave started beeping and a E 11 code came up on the display. The manual does not mention this code or any other codes for that matter. I've tried contacting Kenmore and Sears and no one knows what the code me but insist I...Read more
Kenmore - Worse Washers
We have had such a bad mold issue with the Kenmore Elite washer from day one. I can’t even wash our clothes at this point it’s covered in moved and last night I took out the tray and the inside was filled to the point I can’t even clean it all. I’m so disappointed and disgusted. Now I have to find the money to buy a whole new washer.
Our Kenmore refrigerator is not even 6 yrs old and the LG sealed compressor failed causing us to lose all the food in the freezer. The repairman that came out said it was a piece of junk, the repair would cost between 800.00 and 1200.00 dollars and would not be worth...Read more
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