filters
State:
Show
City:
Show
Product:
Show
Show

Kenmore - Washing machine is not working

Washing machine stop working, recently bought sensor I think is the main reason
#1374606
Reply to reviews
DONT buy from Sears Home Services Kenmore ! After a month of contacting sears after my $1500, 2 year 10 month old refrigerator compressor went out (the ice maker went out after 5 months) and getting the run around and told I was getting a new fridge and then escalating...
Read more
1.0
#1368192
Reply to reviews
Show

Kenmore - Worse Washers

Angry We have had such a bad mold issue with the Kenmore Elite washer from day one. I can’t even wash our clothes at this point it’s covered in moved and last night I took out the tray and the inside was filled to the point I can’t even clean it all. I’m so disappointed and disgusted. Now I have to find the money to buy a whole new washer.
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
#1361206
Reply to reviews
I purchased a new Kenmore Elite appliances, I paid big bucks and it was a total waste of money. The dishwashers pump broke about 3 months after purchase and the racks are cheaply made. The cancel cycle doesnt work, so we have to run it completely before you can reload....
Read more
#1360460
Reply to reviews
I purchased a bundle of appliances and after only two and half years the microwave diode is burnt out and the oven is giving two error codes for self clean and cooking. Terrible, not worth the value a consumer believes they are getting. DO NOT BUY THIS PRODUCT!...
Read more
1.0
#1358214
Reply to reviews
Show

Kenmore - Microwave

Sandy has been helpful as tech support person
#1356268
Reply to reviews
Two days ago my Kenmore elite convection microwave started beeping and a E 11 code came up on the display. The manual does not mention this code or any other codes for that matter. I've tried contacting Kenmore and Sears and no one knows what the code me but insist I...
Read more
#1354799
Reply to reviews
Show

Kenmore - Worst product customer service

I purshased a water heater from Sears by Kenmore 4 years ago it went bad. Product is still covered under warranty. Kenmore directs call to Sears. Sears wants to charge 79.00$ just to look at water heater.
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1346378
Reply to reviews
We purchased a Kenmore refrigerator freezer two years ago and have had to have it repaired 15 times. The bottom freezer drawer handle has broken 3 times, the drawer itself had to be replaced, all of the rubber seals have broken down and had to be replaced, the...
Read more
1.0
Kenmore,Washington
I liked
  • Service technicians though many were from contractors
I didn't like
  • Time lost trying to deal with warranty
  • Customer care
  • Product design and material quality
#1344428
Reply to reviews
Our Kenmore refrigerator is not even 6 yrs old and the LG sealed compressor failed causing us to lose all the food in the freezer. The repairman that came out said it was a piece of junk, the repair would cost between 800.00 and 1200.00 dollars and would not be worth...
Read more
#1344341
Reply to reviews