Product: Kenmore Washing Machine Clear all filters (33 of 33 reviews match)
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I bought a Kenmore washer brand new supposedly and their so called service man delivered 3 days later the washer leaked all over my floor and they sent this *** back out and he was abusive and rude to me and blamed us for the problem. after he left and supposedly made...
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Kenmore Washing Machine
#1115095
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We purchased a Kenmore Washer & Dryer costing us 1700.00 just a year ago . We're now having problems with the washer not finishing the cycle . Very disappointed !! I have called customer service twice to be told someone would call us shortly . This hasn't happened :-( .
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Kenmore Washing Machine
I liked
  • We have always enjoyed shopping with sears
I didn't like
  • Not liking customer service
#1091261
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And it's a manufacturer issue not a sears issue. I'm sorry but when I think Sears appliance I think Kenmore. Sears does not stand behind it's own brand. I have a washer working at @40% and 11 year old triplet boys. Thanks Sears! I guess BUYING A NEW WASHER EVERY 2...
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1.0
Product
Kenmore Washing Machine
#1088374
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Sears Home Services - Bad customer service

#1094135
1.5
Details
Purchased a Kenmore washing machine june 23 2017 used for 2 weeks and it broke the service company has been out 3 times now and cancelled 2 other times still not fixed it is now august 29 2017 Damion 260-804-3333
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Sears - Ken more elite top load washer

#1070538
3.5
Details
This washer gets moldy inside & the bleach dispenser is rusting out!!I received this as an anniversary gift from my girlfriend I will never buy a Sears elite product again
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Kenmore Washing Machine Review

#857816
1.0
Details
Horrible. No one shows...no one calls. No manager returns calls. Have not had a working washer in over a month. Reportng to better business. Do not buy a contract...buy a new aplliance elsewhere.
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Kenmore Washing Machine Review

#854832
Bought new kitchen and wash/dryer set, washer goes after 1 year, with 3 warranty. Service takes so far, 2 months to come out and fix. Not acceptable. Fool me once, and no more money for Sears from me ever again. It's great to see companies living and dying by their own lack of standard. Even the old timer once loyal crowds are turning. Sears, Kmart, yeah these guys are about done now.
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My kenmore elite just blew up out of no where!!! Sears is giving me the run around. I'm about to get a lawyer. Meanwhile my dad's caregiver and handyman were injured. This is *** plain crazy freak accident I ever seen. If u look up the machine it happen to a lady in...
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Anonymous
Jerr

I am not sure what happened, but there was a class action law suit filed against Sears for some of there. dishwashers catchingFire. You can find it on the web,glass action sui...

Product
Kenmore Washing Machine
#1084773
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Kenmore Laundry Center 41711712510. Garments that are somewhat thin get caught under the agitator. The garment, a knit vest was drawn in and wrapped tight below the agitator. I called Sears, estimated repair cost of 400-800. I called a local appliance repair guy - same...
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1.7
Product
Kenmore Washing Machine
#1072486
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I bought the Kenmore elite washer machine is rusted inside the water pump went out I've been without a washer for three weeks another Tommy I need to wait another week for the part to come I'll never ever buy anything from Sears again and if you read this don't even...
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Anonymous
Anonymous

another Tommy?????????????????

1.0
Product
Kenmore Washing Machine
#1070578
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I have had a problem with Sears Kenmore washer from day # 1. Worse , has been the negligent and poor customer service provided by Sears . Poor record keeping , poor customer service , miscommunication, stringing the customer along , hanging up on consumer when trying...
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1.3
Product
Kenmore Washing Machine
I didn't like
  • Poor customer service
#1004501
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The last load I did I tried deep fill, 2 rinses, 118 minutes later, my jeans still had dried mud on the legs, white residue on everything. Customer service is a joke, won't reply. I am not the only one with this problem, the Kenmore website for this washer has an...
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1.9
Crow Agency, Montana
Product
Kenmore Washing Machine
I didn't like
  • Cheap quality
#946604
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Brought a Washer & Dryer..was supposed to be deliver on 10/7/16..the changed the delivery date to the 10th of October..Was going to deliver just the washer not the dryer..so they both was deliver on Oct 14, 2016..when I finally got my washer & dryer..the washer was...
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3.8
Product
Kenmore Washing Machine
#936639
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I bought a washer no problems so far.Then salesperson talked me into putting matching dryer on layaway until I needed it. I did paid it odd in December with salesperson knowing I would not pick up till mid June. Found out I was also charged for a dryer cord at almost...
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1.0
Product
Kenmore Washing Machine
#918470
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