Seller: Sears Product: Kenmore Refrigerator Clear all filters (0 of 102 reviews match)
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Sears - Small repair
On 4/6/2018 I bought a complete set of Kenmore Appliances from Sears, just a couple of day ago the paint on my $1800 grab n go refrige handle started peeling after only 5 month of use. Call Sears warranty repair services, was told that this is no covered under the...
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Product
Kenmore Refrigerator
#1347083
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On Nov.29,2018 my refrigerator purchased at sears will be three old. already broke down,repaired twice and still not working ...We lost all our food in fridge ..on the first repair they said wait for 24 hours for it to be in full operation ,they charged $447.27 ..and...
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Product
Kenmore Refrigerator
#1344610
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After spending way more than it normally cost for appliances, we decided to go with the Kenmore Elite because of what used to be very good quality. After getting all new kitchen appliances, the side by side refrigerator took a dump in less than 1 1/2 years. After...
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1.3
Product
Kenmore Refrigerator
#1323723
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Three year old Kenmore Elite stopped working. First tech came a week later said he needed to order a part and that would take a week to come in and another week to get back here. He also talked us into purchasing the 49.99 a month warranty. When the part came in the...
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Product
Kenmore Refrigerator
#1316640
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I bought this a Kenmore Fridge in August ,2011. My compressor went out just a couple of weeks ago and it’s not warrant . The warranty is for only 1 year!!!! Sears tells you to buy a warranty which I did but only to find out the compressor is not covered after 1 year...
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Product
Kenmore Refrigerator
#1298001
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Sears - Kenmore bottom freezer refrigerator
The maker is Kenmore, the distributor is Sears out let where we were deceived once again. We bought what we were told is new but had a small dent and so reduced price still way over $2, 200. Before it is even 2 years old it stopped cooling. Sears says ask Kenomre,...
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Anonymous
JJ Freeman

Good Evening!I will try and be as brief as possible and possibly grant some assistance and relief with your problem with your purchase from the Sears Outlet Store. Please revi...

1.4
Product
Kenmore Refrigerator
I didn't like
  • Hated it
  • I did not like
#1266903
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I've spent weeks in contact with them to get the issue resolved and no one at the company can seem to help. Customer satisfaction is obviously not a concern for Sears. I will never give this company my business again! If they truly were concerned about their customers,...
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1.0
Product
Kenmore Refrigerator
I didn't like
  • Refusal to not fix the problem and the lack of caring
#1260325
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I bought a Kenmore fridge in 2016 and have had a technician out here four times to fix the ice maker. Now, for the fifth time the ice maker not working again and I find puddles of water on my floor beneath the fridge which I am concerned will damage my floor. The water...
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Product
Kenmore Refrigerator
I didn't like
  • Product
#1239192
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Worst customer service ever! Purchased a Kenmore Elite Refrigerator two years ago. The compressor and condenser went bad, sending burnt oil through all the lines in the refrigerator. The unit will need to be completely flushed and there is no guarantee that they will...
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Anonymous
Anonymous

Great that your local news will do a story. I’m a ex tech and have been warning consumers for over a year now to contact the news media it will get you fast results. Rochester...

Anonymous
Anonymous

Should have purchased the service for 5 yrs it's all covered

2.5
Product
Kenmore Refrigerator
I liked
  • Large capacity of the refrigerator
I didn't like
  • Lack of american call center
  • Very poor customer service
#1230739
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I purchased a Kenmore refrigerator from Sears less than 5 years ago. Paid over $3000.00 for it and have had problems from the beginning. I did not purchase an extended service contract simply because I thought for that price it should last 10-20 years. Sears service...
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Anonymous
Anonymous

No its 1 yr only in all retailers

Anonymous
Anonymous

If it’s under 5 years old the sealed system should still be in warranty thru Sears. Check your owners manual. Rochester NY

Product
Kenmore Refrigerator
#1222649
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