Product: Kenmore Refrigerator Clear all filters (64 of 64 reviews match)
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Last week, my new Kenmore Elite refrigerator went out. Cannot get service for a month; cannot get hold of customer service or repairs head office...only phone callers in the Phillipines who cannot help me. I was told by another repair person that my refrig. repair...
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Anonymous
Anonymous

Hear is a local phone number for you. Call Tom Hoyser 716-570-1391 he is a district manager in charge of home services. I would also contact your local news media and the bbb

1.2
Product
Kenmore Refrigerator
I didn't like
  • Sears customer services sucks
#1146260
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I purchased a kenmore refrigerator from Sears in San Antonio, Texas. was not told that after 30 days you could not return it. 31 days after purchase the the freezer started having frost inside and the ice is wet, it never is dry, all my frozen vegetable packages are...
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Navywifezzz2016
Navywifezzz2016

Sears seems to have a problem with Senior Citizens and refrigerators. Why do I have to call 10 x in 3 yrs for repair? When I went in the store for replacement, was told that m...

Anonymous
William

Forget all about the state Attorney General.All they are good for is slapping tax liens against citizens which dog you for years even after they have been paid off.All they're...

Product
Kenmore Refrigerator
#1136359
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I bought a kenmore elite refrigerator in July of 2014 for $3336.87. As of today the fridge has been broken for 4 months. The technician came out about 6 times in the span of 4 months and replace a bunch of parts. The last time they came was on November 5th 2017. I was...
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Anonymous
Anonymous

If it’s a kenmore elite it probably has a 5 year factory warranty on the sealed system. If it does it needs to be replaced free of charge with a comparable model. Call the new...

Product
Kenmore Refrigerator
#1131010
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Sears products and service warranties

#1107980
We purchased a kenmore refrigerator which actually is actually an LG in disguise. We also purchased an extended warranty. The refrigerator worked four months then stopped working. After 4 attempts to fix, we still cannot get a replacement unit, our is still not operational still don't have a working refrigerator. I want in on class action suit against SEARS
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Kenmore Refrigerator Review

#920129
1.0
Details
Absolutely the worst company to deal with for any reason. They delivered the wrong appliance twice. Then the Kenmore fridge they delivered had issues within 2 months. It has been another 2 months and it us still not repaired. Customer service is awful and their reps are mindkess drones who know nothing and lie just to appease you. I will never purchase another product from this company.
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Kenmore Refrigerator Review

#723298
Have 3 relatively new appliances from Sears Kenmore Brand the oven cant even bake a pie! The crust is raw even after an hour bake. The refrigeraters filtered water doesnt workanymore nor the alarm when the door isnt closed all the way! Go out of business and do everyone a favor! Ter
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Kenmore Refrigerator Review

#704167
1.0
Details
NEVER buy anything at Sears. I bought a Kenmore refrigerator 2 years ago. Compressor went out and it smelled like my kitchen was on fire. After 15 calls and a call to the store manager at Mid Rivers Mall, he refused to do anything about it. I am stuck with a lemon frig!
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Warranty
Bought a refrigerator from local Sears store.Refrigerator ice machine stopped working and then the refrigerator stopped cooling or freezing. Call locate repair man to come fix. Then 2 months later same thing happened. They said that there was a leak with the freon and...
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1.5
Product
Kenmore Refrigerator
#1119319
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Bought a Kenmore refrigerator less than two years ago, and when it game me a problem the service man said it was made by whirlpool and they just put the Kenmore name on it. I do not like whirlpool products and would of never bought it if I knew they made it. I have a...
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Product
Kenmore Refrigerator
#1117275
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New 2000.00 refrigerator purchased from Sears in Kearney NE, paid in full September 2016, delivered to new Home December 2016 we moved in new home January 2017.Extended warranty purchased also. 10/1/16 Frig and freezer stopped cooling called local Sears they had no...
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1.7
Product
Kenmore Refrigerator
I didn't like
  • Mad
#1115792
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Installed new top of the line Kenmore refrigerator last December, for which we paid over three thousand dollars. LaborDay weekend it completely quit working. It has a sealed system and the entire workings of the refrigerator must be replaced. Now, five weeks later they...
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1.8
Product
Kenmore Refrigerator
I liked
  • No part of the process
#1111765
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Fridge quite July 29th.Still not fixed. Sears Warranty service is terrible. It took them 2 weeks to come out to look at fridge, they worked on it and said it was ok, the next day it quit again same problem they ordered a compressor said two weeks for it to come in. Now...
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1.0
Product
Kenmore Refrigerator
I didn't like
  • Warranty service
#1091843
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I bought a Kenmore Elite refrigerator for our newly built home. It stopped working a few months after purchase . Called to get it fixed 3 weeks later the come out and look at it then order a part then 3more weeks to get part . They dented door while repairing a month...
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Product
Kenmore Refrigerator
#1080482
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My Kenmore elite refrigerator hasn't worked right from day one. It freezes everything in the crisper drawers even with the temperature set at 40 degrees. I have had multiple techs out with the last one saying it can't be fixed. Still under warranty but getting the...
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1.5
Summersville, West Virginia
Product
Kenmore Refrigerator
#1076664
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