Product: Kenmore Refrigerator Clear all filters (80 of 80 reviews match)
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I purchased a Kenmore Elite refrigerator Nov 2016 from Sears outlt. Was told it qualified for the mfg and extended warranty so trying to cover myself I purchased it . Since then it has been repaired no less that 8 times and parts are at my house now. They have paid for...
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1.3
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Kenmore Refrigerator
#1230284
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they will not fix them or replace them I owe 3000 dollars plus interest and to no avail sears will not help and flat our refuse to honor their products please help This is not what I expected from Kenmore or Sears. Do not purchase a Kenmore, especially from Sears. I...
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1.0
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Kenmore Refrigerator
#1224668
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Kenmore - Terrible

We have purchased a Kenmore elite French door bottom freezer refrigerator and now the side of the unit is bulging into our cabinetry. Sears will not replace because it’s a cosmetic issue and the refrigerator works fine. this will be my last Kenmore purchase and my last time shopping at Sears good day!
1.0
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Kenmore Refrigerator
#1222683
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I purchased a Kenmore refrigerator from Sears less than 5 years ago. Paid over $3000.00 for it and have had problems from the beginning. I did not purchase an extended service contract simply because I thought for that price it should last 10-20 years. Sears service...
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Anonymous
Anonymous

No its 1 yr only in all retailers

Anonymous
Anonymous

If it’s under 5 years old the sealed system should still be in warranty thru Sears. Check your owners manual. Rochester NY

Product
Kenmore Refrigerator
#1222649
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We purchased a Kenmore side by side in September 2015 and in the 2 1/2 years we have had to spend at least half of the cost of the frig on repairs to the icemaker. The reasons we got were: software not quite perfected, the factory lines installed were not correct, etc....
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1.6
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Kenmore Refrigerator
#1218653
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My Sears Kenmore refrigerator is less than 5 years old and developed a hole on the back wall, leaking water and ice. Sears technician informed this is non repairable defect, after charging me $99.00 for a service call. After several frustrating phone contacts and...
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Kenmore Refrigerator
I liked
  • Back when they knew how to take care of their customers
I didn't like
  • No one knew what they were supposed to do about my problem
  • Quality of merchandise and customer service
#1216210
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Sears - Poor customer solution services

I was trying to solve the situation with a defective kemmor refrigateror delivery but each of whoever took my phone calls just played games with me, telling me like 6 diferentes stories only to keep my hopes up till the 30 days expired. I won’t ever go back to shop at Sears
2.4
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Kenmore Refrigerator
#1197459
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Next time same problem they replaced the whole left door (French door fridge). Every time a repairman comes within a couple of days there's a NEW problem added into the original problem. Vegetables in left drawer now freeze and we have thrown out lots of food! My...
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atomicgirl24_25
atomicgirl24_25

Yeah, these fridges are horrible. The one we bought a couple of years ago started malfunctioning shortly after we bought it. The freezer keeps forming a very thick sheet of ic...

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Kenmore Refrigerator
#1196760
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One year ago I purchased a Kenmore elite refrigerator I lost all the food in my freezer and now my refrigerator. Since Sears techs are booked until the middle to March they referred me to a sub contractor but they can't repair until Tuesday which makes me without a...
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Anonymous
Anonymous

It you think waiting a week is bad your in for a real treat. Wait until the subcontractor shows up will tell you he has to order parts and it will never get done.

1.0
Product
Kenmore Refrigerator
I didn't like
  • Horrible products
#1195965
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NO MORE KENMORE FOR ME!!!!!!!!!!!!! BEWARE!!!!!!!!!! Why do you continue to manufacture these inferior products? Kenmore and all parent companies are under boycott not only by myself, but I am sending a message to EVERYONE that is a friend, family member or business...
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Kenmore Refrigerator
#1195028
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