Product: Kenmore Refrigerator Clear all filters (68 of 68 reviews match)
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My Kenmore Elite refridgerator has been problem plagued since we have had it with innumerable repairs over the past 3 years and then once repaired only worked for 1-2 days usually after. It is extrememly difficult to not have a working refridgerator for days, much less...
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Anonymous
Anonymous

Contact your local news media to get results. Sears will do nothing to help you. Rochester NY

4.2
Floresville, Texas
Product
Kenmore Refrigerator
I liked
  • Salesperson was good
  • Good salesperson
#1170244
Reply to reviews
So here we are again, last week I posted that our Kenmore fridge that's only a little over 5 yrs old and cost $3000, broke. After having to wait a week for the Sears tech we then had to wait another wk for the parts. The day of the appointment came and went and when we...
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Product
Kenmore Refrigerator
#1168217
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We had originally purchased a fridge on Black Friday.It was scheduled to be delivered on December 4th. It was then canceled. And moved until the 16th. And then cancelled again. I moved until the 18th. At this point I was very upset it happened you continuously take...
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Anonymous
Anonymous

Good luck and wait until you have to deal with Sedgwick their insurance company. You will never purchase a pencil from sears again. Rochester NY

1.0
Product
Kenmore Refrigerator
#1164931
Reply to reviews
Kenmore Elite Refrigerator makes Channel 8 Tampa TV News. It takes Call Behnken to get results on 12/7/17 to take care of of lady who has had Sears come out to her house 12 times to fix this exact same refrigerator. She ends up getting a brand new refrigerator from...
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Anonymous
Anonymous

Just watched the news report good job. I have been suggesting for a year now for consumers to contact the local news media to get results. It’s the only way to get it resolved...

Anonymous
Anonymous

Glad your local news helped out. I have been posting for a year to contact the news media when you have a problem. Sears moves fast when there scam is shown on the news. Roche...

Product
Kenmore Refrigerator
#1163352
Reply to reviews
Last week, my new Kenmore Elite refrigerator went out. Cannot get service for a month; cannot get hold of customer service or repairs head office...only phone callers in the Phillipines who cannot help me. I was told by another repair person that my refrig. repair...
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Anonymous
Anonymous

Hear is a local phone number for you. Call Tom Hoyser 716-570-1391 he is a district manager in charge of home services. I would also contact your local news media and the bbb

1.2
Product
Kenmore Refrigerator
I didn't like
  • Sears customer services sucks
#1146260
Reply to reviews

I purchased a kenmore refrigerator from Sears in San Antonio, Texas. was not told that after 30 days you could not return it. 31 days after purchase the the freezer started having frost inside and the ice is wet, it never is dry, all my frozen vegetable packages are...
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Navywifezzz2016
Navywifezzz2016

Sears seems to have a problem with Senior Citizens and refrigerators. Why do I have to call 10 x in 3 yrs for repair? When I went in the store for replacement, was told that m...

Anonymous
William

Forget all about the state Attorney General.All they are good for is slapping tax liens against citizens which dog you for years even after they have been paid off.All they're...

Product
Kenmore Refrigerator
#1136359
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I bought a kenmore elite refrigerator in July of 2014 for $3336.87. As of today the fridge has been broken for 4 months. The technician came out about 6 times in the span of 4 months and replace a bunch of parts. The last time they came was on November 5th 2017. I was...
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Anonymous
Anonymous

If it’s a kenmore elite it probably has a 5 year factory warranty on the sealed system. If it does it needs to be replaced free of charge with a comparable model. Call the new...

Product
Kenmore Refrigerator
#1131010
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Bought a refrigerator from local Sears store.Refrigerator ice machine stopped working and then the refrigerator stopped cooling or freezing. Call locate repair man to come fix. Then 2 months later same thing happened. They said that there was a leak with the freon and...
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1.5
Product
Kenmore Refrigerator
#1119319
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Bought a Kenmore refrigerator less than two years ago, and when it game me a problem the service man said it was made by whirlpool and they just put the Kenmore name on it. I do not like whirlpool products and would of never bought it if I knew they made it. I have a...
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Product
Kenmore Refrigerator
#1117275
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New 2000.00 refrigerator purchased from Sears in Kearney NE, paid in full September 2016, delivered to new Home December 2016 we moved in new home January 2017.Extended warranty purchased also. 10/1/16 Frig and freezer stopped cooling called local Sears they had no...
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1.7
Product
Kenmore Refrigerator
I didn't like
  • Mad
#1115792
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