Product: Kenmore Refrigerator Clear all filters (0 of 87 reviews match)
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BUYER BEWARE – KENMORE REFRIDGERATOR November 30, 2016 I purchased a Kenmore Elite 795.74093.411 / Seri # 607R00046 June 25, 2018 it stopped working ( less than 18 months), I lost everything in it. I phoned Sears and found out that it was no longer under warranty and I...
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1.0
Product
Kenmore Refrigerator
#1292693
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I HAD A REPAIRMAN OUT TO FIX IT, HE SAID IT NEEDS A NEW FREEZER DOOR BECAUSE THE WIRING BROKE AND HE CANNNOT FIX IT WITHOUT REPLACING THE DOOR BECAUSE IT IS SEALED AND THE WIRES ARE NOT LONG ENOUGH TO SPLICE. HE SAID THIS IS A COMMON PROBLEM WITH THE KENMORE SIDE BY...
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Kenmore Refrigerator
#1263499
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After buying a new kenmore fridge and driving it 40 miles back to akron, I pulgged it in and no power. I live 40 miles out. I tried to call the sears outlet where I bought it and no answer. No matter how many times I called them they did not pick up. It cost me $250.00...
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1.5
Product
Kenmore Refrigerator
#1261733
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I've spent weeks in contact with them to get the issue resolved and no one at the company can seem to help. Customer satisfaction is obviously not a concern for Sears. I will never give this company my business again! If they truly were concerned about their customers,...
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1.0
Product
Kenmore Refrigerator
I didn't like
  • Refusal to not fix the problem and the lack of caring
#1260325
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I have always bought kenmore products, but they are all junk now. We bought a refrigerator and with in 3-4 months the ice maker and dispenser broke, had to wait 2 1/2 months for repair and then that lasted less then 2months. They said we need a new freezer door and are...
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Product
Kenmore Refrigerator
#1256033
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I bought a Kenmore fridge in 2016 and have had a technician out here four times to fix the ice maker. Now, for the fifth time the ice maker not working again and I find puddles of water on my floor beneath the fridge which I am concerned will damage my floor. The water...
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Kenmore Refrigerator
I didn't like
  • Product
#1239192
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Worst customer service ever! Purchased a Kenmore Elite Refrigerator two years ago. The compressor and condenser went bad, sending burnt oil through all the lines in the refrigerator. The unit will need to be completely flushed and there is no guarantee that they will...
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Anonymous
Anonymous

Great that your local news will do a story. I’m a ex tech and have been warning consumers for over a year now to contact the news media it will get you fast results. Rochester...

Anonymous
Anonymous

Should have purchased the service for 5 yrs it's all covered

2.5
Product
Kenmore Refrigerator
I liked
  • Large capacity of the refrigerator
I didn't like
  • Very poor customer service
  • Lack of american call center
#1230739
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I purchased a Kenmore Elite refrigerator Nov 2016 from Sears outlt. Was told it qualified for the mfg and extended warranty so trying to cover myself I purchased it . Since then it has been repaired no less that 8 times and parts are at my house now. They have paid for...
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1.3
Product
Kenmore Refrigerator
#1230284
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they will not fix them or replace them I owe 3000 dollars plus interest and to no avail sears will not help and flat our refuse to honor their products please help This is not what I expected from Kenmore or Sears. Do not purchase a Kenmore, especially from Sears. I...
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1.0
Product
Kenmore Refrigerator
#1224668
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Kenmore - Terrible

We have purchased a Kenmore elite French door bottom freezer refrigerator and now the side of the unit is bulging into our cabinetry. Sears will not replace because it’s a cosmetic issue and the refrigerator works fine. this will be my last Kenmore purchase and my last time shopping at Sears good day!
1.0
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Kenmore Refrigerator
#1222683
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