Over the last 2 yrs. we've purchased several Kenmore appliances:
Washer/Dryer, microwave, upright freezer, in Dec. 2015 we purchased a new oven & refrigerator.
The microwave (made noise like a jet engine) we exchanged for the same model & it did the same thing so we bought a new one elsewhere & threw the Kenmore away.
The oven we had to have exchanged because it was bent up & the storage drawer didn't work properly.
Then the refrigerator leaked water in back where it goes into the ice maker & after umteen times of having it repaired it continued leaking we went back to Sears and complained we replaced it with a GE Refrigerator.
As of yesterday we went to get some meat from the upright freezer which we had installed Oct. 15, 2015 & it had quit working some days prior & we had to throw out over $3,000.00 worth of food.
Called to Sears Service Dept. was told they'd come out to fix the freezer but they wouldn't able to compensate us for the food loss.
Never & I mean NEVER will we buy a KENMORE APPLIANCE.
Hopefully our Washer & Dryer will be ok for awhile.
This reviewer shared experience about bad quality and wants this business to "compensation for the loss of $3000.00 of food" as the author lost $3719. The author is overall dissatisfied with Kenmore and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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