Fredericksburg, Texas
Not resolved

Over the last 2 yrs. we've purchased several Kenmore appliances:

Washer/Dryer, microwave, upright freezer, in Dec. 2015 we purchased a new oven & refrigerator.

The microwave (made noise like a jet engine) we exchanged for the same model & it did the same thing so we bought a new one elsewhere & threw the Kenmore away.

The oven we had to have exchanged because it was bent up & the storage drawer didn't work properly.

Then the refrigerator leaked water in back where it goes into the ice maker & after umteen times of having it repaired it continued leaking we went back to Sears and complained we replaced it with a GE Refrigerator.

As of yesterday we went to get some meat from the upright freezer which we had installed Oct. 15, 2015 & it had quit working some days prior & we had to throw out over $3,000.00 worth of food.

Called to Sears Service Dept. was told they'd come out to fix the freezer but they wouldn't able to compensate us for the food loss.

Never & I mean NEVER will we buy a KENMORE APPLIANCE.

Hopefully our Washer & Dryer will be ok for awhile.

This reviewer shared experience about bad quality and wants this business to "compensation for the loss of $3000.00 of food" as the author lost $3719. The author is overall dissatisfied with Kenmore and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Kenmore.

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