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Bought a refrigerator from local Sears store. Refrigerator ice machine stopped working and then the refrigerator stopped cooling or freezing.

Call locate repair man to come fix. Then 2 months later same thing happened. They said that there was a leak with the freon and is unrealizable. Call 2 customer service.

Said " we can't do anything. No extended warranty ". Not one person offered a discount, only to send more money on sears repairman to come and tell me same thing. NOT going to spend more money on that refrigerator.

The last customer service rep basically hung up on me. All I wanted is , if I needed to but a new refrigerator give me a discount.

Poor product and poor service. Thanks !

Product or Service Mentioned: Kenmore Refrigerator.

Reason of review: Bad quality.

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