Kenmore Contact Information

Toll-Free Number:

  • (800) 549-4505

Kenmore Product Questions:

  • (844) 553-6667

Retail Customer Care:

  • (800) 549-4505

Sears Appliance Repair:

  • (888) 820-3350

Sears Parts Direct Inquiries:

  • (800) 366-7278

Sears Product Installation:

  • (800) 326-8738

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Summary of Kenmore Customer Service Calls

102 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
03:52 AVG CALL DURATION
24% ISSUES RESOLVED

Customers Contact Kenmore to Ask about:

Request for Information:

  • “Warranty question?”
  • “How to adjust my water heater cotroll panel”

Staff:

  • “I need my dishasher serviced”

Return/ Replace:

  • “I need a replacement battery for the remote to my air conditioner”

Account:

  • “Washer out of balance wont spin and drain”

Other:

  • “Order Part”
  • “Parts”
  • “Rusty dishwasher rack less than 5 years”

Kenmore Rating Stats

1.5 out of 5 stars
based on 60 reviews
See all 128 reviews reviews

Rating stats

  1. 36 reviews
  2. 19 reviews
  3. 4 reviews
  4. 1 review
  5. 0 reviews

Rating trend

About Kenmore

Top 5 Kenmore Products

Refrigerator, Washing Machine, Dishwasher, Oven, Range

Top 5 Likes about Kenmore

Roomy design, Service technicians though many were from contractors, Service technician, Old kenmore washers, If i could give them a zero i would

Top 5 Dislikes about Kenmore

Cheap quality, Poor customer service, Do not value customers, Bad service, Amount time wasted

Summary

Kenmore is an American company. The company specializes in development, design and manufacturing of home appliances. Kenmore brand was created in 1927 by Sears. After the Second World War, Sears introduced Kenmore Harmony House line of household appliances. The brand offers a huge option of different household appliances such as washing machines, dryers, ranges, garbage disposals, trash compactors, and a number of related accessories. Kenmore is considered to be one of the most popular manufacturers of household appliances in the United States.

The company operates a web site where the customers can choose some home appliances, download owner manuals, solve their troubleshoot problems, and check frequently asked questions about Kenmore and its products.

Kenmore reviews and complaints

Kenmore is ranked 372 out of 2549 in Appliances and Electronics category

Area Served

USA

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