Kenmore Reviews

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Washer machine trouble shooting 600 series kenmore washer

When starting a wash cycle after it fills up it pops up a code LF what does this mean?
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ID
#1988834 Review #1988834 is a subjective opinion of poster.
Location
Perryville, Missouri

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New Reviewer

Main pcb

I bought this from sears jan 2019. The service technician said it was a main pcb and would cost over 600 to repair. Im very upset my kenmore refrigerator just quit and costs several hundred dollars in food ruined. I was led to believe that the Kenmore elite was the best and i am very unsatisfied. Please come up with a solution to make us satisfied.
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ID
#1960503 Review #1960503 is a subjective opinion of poster.
Product
Kenmore Washing Machine
Pros
  • Good reputation
Cons
  • Do not value customers
Loss
$1000
Preferred solution
Full refund

Ongoing nonsense

I nave NEVER heard from anyone at Kenmore. I did find a phone number by Googling for it and got in touch with them that way. They told me that I could order this part over the phone are 3 time assured me that they had plenty of stock for the item. I paid them and cancelled the other 2 orders that were backordered with other sources. That was a week ago. This morning (May 25), I got an email saying that they have to "delay the order due to a change in product availability". This email has no return email address or phone number. What is wrong with this screwball company??

User's recommendation: Avoid anything Kenmore.

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ID
#1948422 Review #1948422 is a subjective opinion of poster.
Location
Pulaski, Wisconsin

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New Reviewer

Garbage vacuum cleaner & crooked company

I made the mistake of buying a Kenmore upright vacuum, model #116.1033****-C40ZEDE00U00. The lower hose, part #KC89PEDCZV07 failed in about 1 year. Not only is that aggravating, but Kenmore is deliberately holding production of this part to force everyone who bought this high-end lemon to purchase an entire vacuum to replace it. I have waited 4 months for them to provide this single, $12 part, but here I sit. They have over $300 and I have nothing but a house full of dirt. Shame on you, Kenmore. Your websites support links do not function. No one answers your service number. How is this d9fferent than any other criminal activity?

User's recommendation: Do not but a Kenmore vacuum cleaner.

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ID
#1931943 Review #1931943 is a subjective opinion of poster.
Location
Pulaski, Wisconsin

Refrigerator doesn't work

Hello all, We brought the Kenmore refrigerator on 09/02/12 Model 795.72063.112 Serie no. 207KR01790 $3,801.87 + $873,74 on 10/15/17 to renew the Master Protection Agreement. Since the beginning We got many problems with this refrigerator, as freezing a lot and stop to work. The warranty has already changed many parts, freezer part, panel on the back,the compressor was changed 3 times,currently the refrigerator is broken again, We don't have other refrigerator. Definitely it's a lot of stress that is not necessary to us,We have lost a lot of food and Money $ 4,675.61 when We got the decision to buy this refrigerator.Just let you know that We care a lot this refrigerator as you can see in the pictures looks like new one. We would like to discuss this situation to Kenmore and check what is possible to help us about it,repair person to this refrigerator We don't want anymore,It's a lot of stress and no results. Thanks so much, Sincerely, Veronica Ananias

User's recommendation: The best one is Kenmore.

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ID
#1905431 Review #1905431 is a subjective opinion of poster.
Location
Smyrna, Georgia

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New Reviewer

Defective fridge

Hello, I purchased a Kenmore fridge from Sears on 1/2019. Model number 795.74023.412 The unit has multiple issues over the time I have had it and sears has been out 5x to repair. It currently doesn't run cold. Its at 66 degrees in the fridge currently. The whole internal brain and compressor has been replaced and still no fix. This is ridiculous. Its a lemon appliance and I need a replacement. Sears said I should contact you since you are the manufacturers. I spent $3500 on a fridge that has only been a problem. Thank you for your prompt attention to this matter.

User's recommendation: Do not buy.

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1 comment
#1878621

Your story is almost the same as ours. 3000 refridge that is “unrepairable” per Sears..

compressor issue . This has been going for more than 3 months with a pandemic. They replaced compressor 3 times and every other part. It’s a total loss.

Lost all our food, and eating out everyday . It’s crazy. Kenmore use to be the best.

I miss a cold glass of water or some ice the most. We’re sick of take out out.

ID
#1902199 Review #1902199 is a subjective opinion of poster.
Cons
  • Having to pay for repairs for a manufacturer defect
Loss
$3500
Preferred solution
Full refund
New Reviewer

Terrible Quality

3 years ago I replaced all of my kitchen appliances with Kenmore Elite. The oven has been repaired 4 times. The control panel replaced twice. Stuck on "Clean" mode. Replaced fans twice. The microwave oven has been repaired 3 times with the control panel replaced twice. The heating element was replaced. The electric range oven has been repaired once. The control lock was stuck on. The dishwasher just sucks in general. The pieces on the inside of the dishwasher are cheap. I can't just fix what is broken I have to buy entirely new racks which of course isn't covered. Just absolutely terrible products. I grew up with Kenmore and thought they would be awesome! NOPE! Stay away from Kenmore.

User's recommendation: DO NOT BUY!

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ID
#1899481 Review #1899481 is a subjective opinion of poster.
Product
Kenmore Range
Pros
  • No pros
Cons
  • Terrible quality
Loss
$7000
Preferred solution
Full refund
New Reviewer
I placed an order for my chest freezer over a month ago that was scheduled to be delivered on 4/15/20. When I placed my order the freezer was in stock and not on back order, however my delivery has been rescheduled THREE TIMES. This is completely unacceptable. I'm told...
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ID
#1896968 Review #1896968 is a subjective opinion of poster.
Service
Kenmore Shipping Service
Loss
$600
Preferred solution
Deliver product or service ordered
New Reviewer

Broken Fridge After a year

Kenmore is seriously the worst company. Never buy your fridge from there. I bought a 3 grand fridge from them in 2018 and it's already broken, requiring an over 500 dollar repair. Unbelievable. STAY AWAY!!! No surprise they have a class-action lawsuit against them

User's recommendation: Do not buy anything Kenmore.

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ID
#1873411 Review #1873411 is a subjective opinion of poster.
Product
Kenmore Refrigerator
Pros
  • Cant think of any
Cons
  • Cheap
  • Low quality part
  • Fridge breaks very fast
Loss
$3000
Preferred solution
Full refund
New Reviewer

Defective light switch

This is the second time in 3 years the switch has malfunctioned. Another 20.00 for the switch and shipping. I will not buy another Kenmore refrigerator again. EVER! Plus . I want my money back.
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ID
#1867008 Review #1867008 is a subjective opinion of poster.
Loss
$40
Preferred solution
Full refund

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Junior Reviewer

Warranty Issue

Kenmore - Warranty Issue
Bought a Steam Dryer Jan 22,19 installed Feb 1,19 stopped heating Feb 8,2020 "I feel it was a Factory Defect , Material, or Workmanship. Sears Customer Service said even if it is "ONE DAY AFTER THE YEAR, IT BECOMES MY PROBLEM AND I HAVE TO PAY FOR PARTS AND REPAIR OR THE $100.00 CO PAY FOR THE SEARS HOME PRO PLAN THAT I PAY FOR MONTHLY." I DON'T." " I DON'T THINK THIS IS FAIR " I think this is a problem since Kenmore was sold although for the past 20 years all I have bought is Kenmore. "NO MORE FOR ME"

User's recommendation: Don't Buy Kenmore.

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ID
#1840114 Review #1840114 is a subjective opinion of poster.
Product
Kenmore Dryer
Pros
  • Easy to use
Cons
  • Premature failure of poor quality components
Loss
$100
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Buyers Beware-Washing Machines will rust-out in 5 years

Kenmore - Buyers Beware-Washing Machines will rust-out in 5 years
We purchased a Kenmore (Manufactured by Whirlpool) top-loading washer (Model 110.2810****) on January 28, 2015 and a 5-year extended warranty. We discovered some extensive rusting and paint peeling inside the washer (see picture). Both Sears and Kenmore had the same response: Sorry. Not covered. (Kenmore states that the life expectancy is at least 10 years!)
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ID
#1804944 Review #1804944 is a subjective opinion of poster.
Product
Kenmore Washer And Dryer Combination
Pros
  • Good reputation
Cons
  • Cheap quality
  • Would not stand behind their product
Preferred solution
Exchange or repair.
New Reviewer

Do not buy Kenmore products. they do not back up what the warranty states.

The compressor on my kenmore refrigerator went out. The Warranty states that it will be fixed FREE OF CHARGE for 10 years. When i call to get it fixed they tell me i have to pay for the labor. They tell me labor is only covered for 1 year. No where in the Warranty does it say any of that. Clearly states FREE OF CHARGE. How is a $700 labor charge FREE.
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ID
#1782202 Review #1782202 is a subjective opinion of poster.
Location
Lake Forest, California
Product
Kenmore Refrigerator
Pros
  • If i could give them a zero i would
Cons
  • Contact number going to different countries
  • Poor record keeping and communication between departments
  • Poor customer service and warranty
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution

Don't buy

Kenmore won't warrant there products they told me we (sears) whent out of business and your on your on
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ID
#1782125 Review #1782125 is a subjective opinion of poster.
Location
Durham, North Carolina
Product
Kenmore Dryer

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New Reviewer

Never buy anything that's kenmore from Sears!!

Never buy anything that's kenmore from Sears!!
Well, back on 9/3/18 we went to the Sears store in Bowie Md. ( which I might add is now Closed! We bought a new top load high efficiency washer. Once it was delivered we right away starting having problems with it. Not washing right and the machine was and still is making such loud noises like its going to break down completely any time. We've had at least 5 repair men out to look at it and say they will make a report ,so we can exchange it . We never wanted our money back just a machine that's suppose to work. One lady we spoke with told us we had to have at least 80 repair men come out before anything could be done what !!!!!!!!!!!!!! So my husband and I just about gave up until the machine is getting worse and worse and I have it on video. Sears does not stand by their products like yrs gone by what a shame. So I guess my step would be to contact Better Business Bureau. I already contacted 7 on your side and waiting to hear back. Just want a machine that works.The last call to Sears they say now its no longer under warranty ! This is a top load. Cathy Digennaro Lanham, Md. Anybody have any suggestions?
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ID
#1774863 Review #1774863 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$447
Preferred solution
Let the company propose a solution