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Ever since we bought a washer in October 2016 we began to have problems to the point where within 7 months they have come to the house over 7 times putting new parts constantly at no avail. I have called sears & Kenmore numerous times and we constantly get an Indian or...
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1.0
I liked
  • If i could give them a zero i would
#1060930
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I saved up forever to buy a brand new kenmore washer and dyer from sears.com. I bought it brand new thinking it would last. I have children so having clean clothes is important to my family. I put my trust and all of my money into sears and I got screwed. My washer...
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1.0
#1040056
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We purchased a microwave/oven unit in 2012 with extended warranty. The first one had to be replaced because the microwave door did not work properly. Basically it's worked fine until recently, when the microwave just went off with an error message. We are still under...
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1.5
Product
I didn't like
  • Does not honor extended warranty
#1038567
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Short Review for June 08, 2016, Pc_other

Kenmore
#862453
1.0
Simply the worst company I have ever had the displeasure of dealing with.
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Kenmore Grill Review

Kenmore
#819536
1.4
Kenmore grill model number 119.16144210, i bought in 2013, and took the cover off the grill to cook these last past couple days and the inside was completely rusted out. Sears and kenmore said they wont do a thing, outside looks brand new because i took care of it but inside totally damaged to rust. Last time i buy a kenmore!
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Kenmore Microwave Review

Kenmore
#676710
2.4
I purchased a Kenmore Elite microwave less than 2 years ago and for the second time it's broken it would not work before their one year warranty was. It was repaired and now it still won't work it's broken again
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I bought a Kenmore washer and dryer for my parent's. Just after the warrantee was up the plastic handle broke off. They do not use it much. It is a poorly designed product. When i called them about it they wanted to charge me $79 just to come out. Just for the same...
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1.0
#1030195
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I need a new thermostat in my 8 year old refrigerator. It appears as though the part is on backorder for THREE MONTHS...I have been without a fridge for 6 weeks now..... I have contacted Kenmore ONLINE THREE TIMES and have had NO REPLY....ZERO....ZIPPPPP! I expect...
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1.0
I didn't like
  • Having to wait three months for a part
  • Nobody contacted me about my concern
  • Living three months without a fridge
#1026627
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I bought a kenmore range and a kenmore elite side by side refridgerator with the extended warrenty in 2013 and had nothing but problems with the range since i had it. I called the tech out about 6 times and told him if you turn any of the eyes on high and turned them...
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Anonymous
Mnorwood

Still waiting. No resolve yet. Sears will not stand behind their products. Even if you buy a warranty.

1.0
I didn't like
  • Does not honor their warranty
  • Lack of customer service
  • Poor customer service
#1016149
Reply to reviews
I bought a Kenmore stove in 2010. It never worked right. I did not get the warenty because I always had Kenmore appliances and never had problems. So, I thought maybe I just got a bad one and I went and bought another one but this time I got a warrenty on it . I had...
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#1015971
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We are set up to receive a new refrigerator filter every six months because we were told this would be convenient. Previous filter was replaced on August 16 and ran out on February 12. Expected new filter around the 16th and called when got to today's date of the 25th....
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h.kitchener
h.kitchener

You are over-paying for the filter under this automatic replacement scam. You can probably just go to Amazon.com and get one much cheaper.

#1013681
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Do not buy Kenmore Elite products. My appliances are all Kenmore Elite and in less then 5 years I have had to replace a microwave and refrigerator. I made the mistake of buying another refrigerator after 2 years and it is no longer working. I am a family of six and...
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1.0
#1002040
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Contact Kenmore

Headquarters Address:
Sears Brands, LLC
Sears Holdings Management Corporation 3333 Beverly Road
Hoffman Estates, IL 60179
Phone:
(800) 549-4505
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I am so fed up with having to remove the detergent tray and take it dripping to the kitchen to empty it, dry out the area where the tray was, dry all the way around the seal, stuff a rag under the seal and run it all the way around, dry out the tub and leave the door...
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1.0
#997749
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